OVERVIEW
Andrea Federico Santicoli offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – USE OF THE WEBSITE
To use the Site, you must be at least 18 years old, have the legal capacity to contract and use this Site in accordance with these General Conditions. You guarantee the truthfulness and accuracy of the information provided by you on this Site. Andrea Federico Santicoli reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order. The Site is available in Italian and English languages. If the language of your internet browser is not one of the two languages above, the language of the Site will be English. You can translate the site page using the Google translate tool.
1.1 – ESSENTIAL CHARACTERISTICS OF THE PRODUCTS
The products sold on the Site are numbered art photographs. The photographs are offered in one or more formats and/or supports. Dematerialized gift cards are also sold, the amount of which can be determined from several choices by the user. The prices are indicated inclusive of all taxes, shipping costs included. Only payments in euros are accepted. In the event of delivery to a country other than metropolitan France, you are the importer of the work(s) concerned. For all works shipped outside the European Union and DOM TOM, customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of Andrea Federico Santicoli. They will be the responsibility of the user and are their sole responsibility both in terms of declarations and payments to the competent authorities and organizations of their country. We advise users to inquire about these elements with your local authorities. Andrea Federico Santicoli reserves the right to modify its prices at any time. The works will be invoiced on the basis of the rates in force at the time of the registration of the orders, subject to availability. The works remain the property of Andrea Federico Santicoli until full payment of the price indicated.
1.2 PLACING AN ORDER
To place an order, the user can consult the sheet of the work, choose the format, then add it to the basket. In the basket screen, he can delete an item, or modify the quantity. He then identifies himself to his customer account or fills in his billing details, then chooses the delivery method. Then opens a summary screen of the order, and the choice of payment. The customer will then have an overview of his order, his delivery, and the total price. The customer accepts the general conditions of sale and use. The reading of these general conditions of sale is proposed. The general conditions of sale and use of the Site must be accepted with each order. The order is paid for by the chosen means of payment. The contract is concluded upon confirmation of payment by the bank. The Site sends you a confirmation of your order by e-mail within minutes.
Your bank details only circulate on the Internet in encrypted form, i.e. they are coded in such a way as to make them completely unreadable. They are transmitted securely (128-bit SSL technology) and are never in the possession of Andrea Federico Santicoli.
SECTION 2 – DELIVERY
All the works ordered are sent in a single order. Andrea Federico Santicoli delivers to Switzerland and to most countries in the world. The delivery will be made to the delivery address that you will have validated at the time of the order as being the “delivery address”, this address may be different from the “billing address”. Changing the delivery address after placing the order is not possible for logistical reasons. You can however contact us, if you wish to change your delivery address, we will study the possibilities according to your order. The possible delivery methods depend on the quantity, the size of the item(s) ordered and the country of delivery. If your order includes items of different sizes, the size of the largest item is taken into account. Andrea Federico Santicoli reserves the right to choose the carrier. The delivery date depends on the finishes ordered, the complexity of their production, the date of shipment of the order and the delivery time induced by the delivery method. Estimated delivery times are approximately 15 days. Items shipped outside the European Union may be subject to taxes, customs duties and other taxes in the country of destination, hereinafter referred to as “Import Charges”. The recipient of the order accepts by placing an order to be designated official importer in the country of receipt of the order and is responsible for import costs. Upon receipt of your order, in the event of a problem, please hand over your package to the delivery person designated for the delivery of your order, stating the problem encountered and contacting our customer service the same day. Do not sign the delivery slip if the order arrived damaged. No claim will be admissible if the delivery note is signed. The customer has a period of 1 month after being notified of the availability of his order to proceed with its removal. Otherwise, the order will be canceled and the sums paid previously will be retained by the supplier as compensation. After this period, the customer can not claim either a refund or a discount of the goods. Receipt of the transported objects extinguishes any action against the carrier for damage or partial loss if within three days, not including public holidays, which follow that of this reception, the recipient has not notified the carrier, by extrajudicial act or by registered letter, his reasoned contestation. (art L 133.3 of the Commercial Code). The customer has a period of 1 month after being notified of the availability of his order to proceed with its removal. Otherwise, the order will be canceled and the sums paid previously will be retained by the supplier as compensation. After this period, the customer can not claim either a refund or a discount of the goods
As much as we’d like, we can’t always guarantee your happiness with a product. No returns and refunds are provided if you are not satisfied with the product. In addition, requests to return a product because the colors do not match your expectations are not accepted. We cannot guarantee that the colors of the product are exactly the same on your computer screen. All costs associated with the return or exchange of a product must be paid by you, the buyer, unless the product delivered does not coincide with the product you ordered in terms of size and photograph design. . When the product was damaged during shipping, you need to claim the shipping/delivery company.
For any information or questions, you can contact our customer service by email at onagul@me.com.
SECTION 6- FORCE MAJEURE
Pursuant to article 1148 of the Civil Code, Andrea Ferderico Santicoli cannot be held responsible or considered to have committed a fault in the processing of your file, if any delay or non-performance results from a case of force majeure.